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You are here: Home > Pre-Orders > Pre-Order/Reservation Policy
We want to make the Pre-Order/Reservation process as easy as possible. We have several options available for our customers:

Note: Dates listed were obtained from manufacturers information. These dates are subject to and often will change.

Option 1:
Simply add the items to your shopping cart and complete the check out process. We will not charge the credit card until we have the item(s) in-hand and have them ready to ship. If you also purchase in-stock items we will charge the amount for the shippable items and send them out as quickly as possible.

Note: If selecting PayPal as a payment method please do not complete the transaction. We will send you an invoice when the items are ready to ship. If you complete the PayPal Transaction we will collect the money at the time the order is placed.

If we cannot charge the credit card or you chose not to save your card information in our system we will try contacting you as soon as we can to obtain payment information. We cannot hold unpaid items.

Option 2: On all items listed on www.whiterosehobbies.com & www.dccinstalled.com that have been announced but not yet released we will have a link for you to click that will allow you to enter your email address into our product notification system. This method will not be a 100% guarantee but you will be notified that the item is now in stock and ready to ship.

Option 3: Donít want to enter any payment information but you still want to reserve an item? Not a problem. Simply email us at info@dccinstalled.com or call our store at 717-505-8676 and we will be glad to reserve the item for you. We will give you a call when we have the item and receive payment info at that time.

Option 4: We are flexible! We are always open to suggestions on how to improve this system. Please let us know if there is anything we can do to better your shopping experience.


11-22-2009